Continuous Improvement Specialist

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General Information

Job Posting ID 6582836 Creation Date Oct 03, 2017
Employer Posting No 0142 Closing Date Jan 09, 2018
Job Site Address AUSTIN, Texas 78753 Employer Type Federal Government
Openings 4

Job Description

The Federal Emergency Management Agency (FEMA) of the Department of Homeland Security is seeking a limited number of applicants for temporary jobs in Austin, TX

When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable and a high performance workforce.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Position Title: Continuous Improvement Specialist

Duties & Responsibilities:

During disaster operations, deploys to Joint Field Offices (JFOs), Regional Response Coordination Centers (RRCC), National Response Coordination Center (NRCC), Distribution Centers (DC), and other locations to perform Continuous Improvement Program functions
• Applies a substantial knowledge of emergency management knowledge and skill to provide analysis, advice, guidance and interpretation on complex and cross-cutting issues.
• Develops data collection plans for use during declared disasters using all hazards plans, historical disaster information, and previous lessons learned.
• Provides feedback on issues requiring immediate attention.
• Facilitates periodic reviews ("hot-washes" and/or “improvement planning workshops”)
• Collects data from pertinent systems to corroborate or refine observations. Ensures consistent, coherent and accurate recording of observations for use in the after action review process.
• Facilitates the validation of observations and identification of cross-cutting themes.
• Synthesizes output from after action meetings, disaster reviews and validated observations (issues and potential best practices) into After Action Reports (AARs) or reviews.
• Supports development of improvement plans, issue resolution, or potential best practice integration.
• Performs strategic level reviews of data findings from multiple disasters to identify recurring or emerging disaster issues requiring resolution.
• Works cooperatively with other FEMA offices to collect data, validate findings, analyze root cause, and develop recommended solutions to present to leadership to support their decision-making process.
• Develops written and graphical reports to brief leadership on analyses and courses of action.
• Tracks status of issue resolution, development of after action reviews, and other LL/CIP products to develop regular reporting on program progress.

As a Continuous Improvement Specialist with the Federal Emergency Management Agency (FEMA), your duties will include, but will not be limited to:

Organizes, coordinates, leads, and executes quantitative/ qualitative studies and analyses of recurring or emerging disaster issues, new or modified program/management policies, regulations, goals, or objectives. Assists in evaluation of collective actions to determine if the solution is effective.

Educational Requirements:
Master’s Degree

Relevant Experience Required:

2 years’ experience in analysis, research, continuous improvement, lessons learned, or similar field
2 years’ experience in emergency management

Local Hire employees are eligible for the following benefits:
•Health insurance for individual or family coverage - Employer contribution is 75% of premium
•Ability to earn 4 hours of paid Sick Leave per pay period
•Holiday pay
•Worker’s Compensation

Important Notices - Please be advised:

We request that you submit your resume via e-mail to: with the following subject line: Job 0142-Continuous Improvement Specialist

Selected candidates will be required to complete a background investigation which includes finger printing.

This is a TEMPORARY position for up to 120 days which could be terminated or extended at any time, depending on the needs of the operation. A Local Hire appointment does not entitle you to federal civilian status. You may be required to work 10-12 hour a day 7 days a week.

You must provide two forms of ID: such as a VALID Driver License, Social Security Card, Birth Certificate etc. or Passport. (We will not accept if expired.)
You must be eighteen years of age and US CITIZENSHIP REQUIRED. Direct deposit of salary is a condition of employment. Salaries are comparable to local prevailing wages.

FEMA is an Equal Opportunity Employer. FEMA has a 'zero tolerance' discrimination policy and is committed to nondiscrimination in hiring, assignment, management of the Joint Field Office, guidance to the State, presentations to the public, and the provision of disaster assistance. This commitment specifically includes sensitivity to providing reasonable accommodation for people with a disability and a clear statement that any appearance of sexual harassment will not be tolerated in FEMA.
Supervisory Experience Required No
Pay Between $40.00 / HR and $40.00 / HR
Shift Days (First) Duration Temp OR Temp to Hire
Workweek Full Time
Additional Workweek Details This is a TEMPORARY position for up to 120 days which could be terminated or extended at any time, depending on the needs of the operation. A Local Hire appointment does not entitle you to federal civilian status. You may be required to work 10-12 hours a day 7 days a week.
  • Medical/Health Insurance Plan
  • Sick Leave
Veterans Only No
Federal Contractor No
Eagle Ford Shale Job No
Is this job related to Hurricane Harvey Clean-up/Restoration? Yes

Job Requirements

Occupation Emergency Management Specialists
Minimum Experience and Education  2 yrs   0 mos and No Education Requirement

- OR -

Occupation Business Continuity Planners
Minimum Experience and Education  2 yrs   0 mos and Bachelors Degree

- OR -

Occupation Operations Research Analysts
Minimum Experience and Education  2 yrs   0 mos and Bachelors Degree

Additional Requirements

Basic Computer Skills
  • Database Software (Oracle, Access, etc)
  • Spreadsheet Software (Calc, Excel, etc)
Driver's License Type Class C - Standard Driver's License

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Job Title Continuous Improvement Specialist
State Agency Name FEMA
Job Closing Date Jan 9, 2018
Open Until Filled No

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