Customer Service Representative

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General Information

Job Posting ID 5268478 Creation Date Nov 02, 2017
Employer Posting No --- Closing Date Mar 09, 2018
Job Site Address WACO, Texas 76705 Employer Type Private Sector
Openings 1

Job Description

Job Description
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Requirements:
•Discuss goods or services information with customers or patrons.
•Must have strong data entry skills.
•Respond to customer problems or complaints.
•Maintain financial or account records.
•Refer customers to appropriate personnel.
•Collect deposits, payments or fees.
•Calculate costs of goods or services.
•Execute sales or other financial transactions.
•Prepare documentation for contracts, transactions, or regulatory compliance.
•Provide notifications to customers or patrons.
•Promote products, services, or programs.
•Coordinate operational activities.
•Inspect items for damage or defects.
•Review customer insurance information.
•Recommend packing or shipping methods.

Knowledge: Customer and personal Service, Clerical
Skills: Active Listening, Service Orientation, Reading Comprehension
Abilities: Problem Sensitivity, Written Expression, Oral Expression
Supervisory Experience Required No
Shift Rotating Duration Regular
Workweek Full Time
Additional Workweek Details * Monday - Friday...some mandatory Saturdays
- Day shift is 7:00AM - 3:30PM
Veterans Only No
Federal Contractor No
Eagle Ford Shale Job No
Is this job related to Hurricane Harvey Clean-up/Restoration? No

Job Requirements

Occupation Customer Service Representatives
Minimum Experience and Education  5 yrs   0 mos and No Education Requirement

- OR -

Occupation Receptionists and Information Clerks
Minimum Experience and Education  5 yrs   0 mos and No Education Requirement

- OR -

Occupation Executive Secretaries and Administrative Assistants
Minimum Experience and Education  5 yrs   0 mos and No Education Requirement

- OR -

Occupation Office Clerks, General
Minimum Experience and Education  5 yrs   0 mos and No Education Requirement

- OR -

Occupation Office and Administrative Support Workers, All Other
Minimum Experience and Education  5 yrs   0 mos and No Education Requirement


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Job Title Customer Service Representative
The employer did not provide an internal job posting number. Please locate this number on their web site and enter it here: Job Posting Number.
State Agency Name FLAMCO LOGISTICS INC
Job Closing Date Mar 9, 2018
Open Until Filled No

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