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General Information

Job Posting ID 5399460 Creation Date Jan 23, 2019
Employer Posting No --- Closing Date Feb 22, 2019
Job Site Address WACO, Texas 76710 Employer Type Staffing Company
Openings 1

Job Description

Summary of Position
Perform essential duties of an Outreach Specialist for automated Outreach for specialized programs. To perform this job successfully, the Outreach Specialist must be able to perform each duty, outlined below, satisfactorily

Essential Job Requirements
 Reports to and works closely with assigned supervisor to ensure the integrity of outreach data in reporting systems is in compliance with policies, regulations and procedures.
 Responsible for assisting in the development of management reports.
 Schedules and monitors outreach goals to achieve contract requirements.
 Conducts automated outreach functions utilizing specific automation data bases.
 Performs data entry of applicant activity in TWIST automated database.
 Monitors reports to identify outreach pool.
 Assists in the verification, analysis, and classification of data, conducts research when necessary.
 Maintains filing system for all pertinent information and reports.
 Assists with custody of participant files (as applicable).
 Maintains confidentiality of materials.
 May assist in the development of training material for staff presentations.
 May assist in conducting training on use of automated systems in compliance with program rules, regulations, policy and procedures.
 Regular and consistent attendance is required.
 Perform other duties as assigned; based on operational needs.

Required Education and/or Experience
 Associates Degree from an accredited college or university with one year of relevant experience.
 Alternative requirements are a minimum of 60 hours from an accredited college or university and two years of related experience, or graduation from high school/GED and 4 years of related experience.
 Relevant experience is defined as experience in eligibility determination practices, casework/case management, workforce development customer service, documentation verification, data entry, reporting and analysis or work in public assistance programs. Also requires good computer skills with word processing, spreadsheet and database software programs.
 Bilingual (English/Spanish) beneficial; but not required.
 Valid Driversí License and proof of liability coverage required.

Required Knowledge and Skills
 Ability to perform basic mathematical operations.
 Ability to understand and carry out oral and written instructions.
 Ability to maintain records and files.
 Ability to prepare basic reports.
 Ability to establish and maintain effective working relationships with co-workers and other agency employees.
 Ability to communicate effectively orally and in writing.
 Ability to use personal computer and must exhibit working knowledge of software systems.
 Working knowledge of automation systems and data base software.     
Supervisory Experience Required No
Additional Pay Details Depending on Experience
Shift Days (First) Duration Regular
Workweek Full Time
Additional Workweek Details Monday-Friday
Veterans Only No
Federal Contractor No
Eagle Ford Shale Job No
Is this job related to Hurricane Harvey Clean-up/Restoration? No

Job Requirements

Occupation Counselors, All Other
Minimum Experience and Education  1 yrs   0 mos and Associates Degree

- OR -

Occupation Social and Human Service Assistants
Minimum Experience and Education  1 yrs   0 mos and Associates Degree

- OR -

Occupation Community and Social Service Specialists, All Other
Minimum Experience and Education  0 yrs   0 mos and Associates Degree

Additional Requirements

Driver's License Type Class C - Standard Driver's License

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Job Closing Date Feb 22, 2019
Open Until Filled No

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