IT Support Specialist - 77065

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General Information

Job Posting ID 5401459 Creation Date Jan 30, 2019
Employer Posting No --- Closing Date Mar 01, 2019
Job Site Address HOUSTON, Texas 77065 Employer Type Private Sector
Openings 1

Job Description

Position Description
This position supports both local and field users in corporate, development, maintenance, and sales offices. Provide end-user support on company supported PC’s, peripherals, and desktop applications. Provides support for POS equipment

•Provide support for PCs and peripherals
•Provide support for desktop applications
•Setup and configuration of new PCs
•Troubleshoot and resolve hardware and software issues
•Running and terminating network cabling
•Identify and escalate issues requiring urgent attention
•Troubleshooting IP Phones
•Provide after hours and on call support for urgent issues

•Understanding of TCP/IP networking.
•Understanding of VOIP devices.
•Associates Degree in IT related field (preferred) or equivalent work experience.
•Understanding of IT Helpdesk practices with strong emphasis on customer service.
•Extensive knowledge of computer hardware, software, and basic networking.
•Experience working with managing user accounts and access.
•Support experience with Office 365 and other Microsoft Office products.
•Ability to work outside normal business hours when necessary.
•Ability to move and relocate computers, printers, monitors, and network equipment.
•Ability to multi-task, prioritize, and meet expectations within the allotted time-frames.
•Ability to initiate problem resolution and take ownership of an issue.
•Ability to communicate and work together with team members and management.
•Professional and positive attitude.
•Position requires a valid Texas driver’s license and clean driving records is required; per company policy.

High School/GED required.

1 year experience required.

Candidates must pass a background check.
Case-by-case: Convictions will be reviewed on a case-by-case basis; convictions will not necessarily bar a candidate’s employment.
Supervisory Experience Required No
Pay Between $15.00 / HR and $18.00 / HR
Additional Pay Details Pay depends on experience.
Shift Rotating Duration Regular
Workweek Full Time
  • Flexible Work Schedule
  • Medical/Health Insurance Plan
Veterans Only No
Federal Contractor No
Eagle Ford Shale Job No
Is this job related to Hurricane Harvey Clean-up/Restoration? No

Job Requirements

Occupation Computer Support Specialists
Minimum Experience and Education  1 yrs   0 mos and High School Diploma/GED

Additional Requirements

Basic Computer Skills
  • Database Software (Oracle, Access, etc)
  • Desktop Publishing Software (InDesign, etc)
  • EMail Software (Outlook, Thunderbird, etc)
  • Internet Browser (Internet Explorer, Firefox, etc)
  • Networking or Lan Software (Cisco, etc)
  • Personal Computers
  • Presentation Software (PowerPoint, Flash, etc)
  • Spreadsheet Software (Calc, Excel, etc)
  • Word Processing Software (Word, WordPerfect, etc)
Driver's License Type Class C - Standard Driver's License

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Job Title IT Support Specialist - 77065
The employer did not provide an internal job posting number. Please locate this number on their web site and enter it here: Job Posting Number.
Job Closing Date Mar 1, 2019
Open Until Filled No

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