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Lead Business System Analyst
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Job Posting ID
Mar 20, 2019
Employer Posting No
Apr 19, 2019
Job Site Address
HOUSTON, Texas 77010
DESCRIPTION AND REQUIREMENTS
BMC Software The Multi Cloud Management Company
Any modern business must do two things really well: serve its customers the best way possible, and introduce market-changing innovation. At BMC we help you run your business as you reinvent it, with open, scalable, modular multi-cloud management solutions that bridge the divide between legacy and new IT.
92 of the Forbes Global 100 rely on BMC to accelerate their digital initiatives. With more than 35+ years of leadership in IT management solutions and over 10,000+ customers worldwide, BMC provides IT solutions that deliver speed, agility, and efficiency from mainframe to mobile to cloud and beyond.
Business Enablement Group manages the relationship between IT and the business. BEG routinely elicits requirements, architect solutions, then builds business cases for new business functionality. They gather requirements and run User Acceptance Testing with the business for approved projects.
Primary Roles and Responsibilities:
This position is expected to understand, propose, educate, support and help implement new business processes through business operations and new systems for the Back Office customers.
Work closely with IT development and business teams to prioritize Monthly Maintenance and project work for the New Renewal release train within the Back Office area
Understand complex business requirements, document them in standard formats, obtain business user approval and work them seamlessly into the existing framework
Ensure customer success through strong customer service skills and understanding of the customer s goals and objectives
Using business process engineering techniques, develop technical solutions and management processes to achieve overall objectives by means of implementing global systems or enterprise-wide solutions, using the company's or a third-party's hardware/software products
Develop wireframes, flowcharts, swim-lanes to detail and explain business workflows
Analyze complex business problems to be solved with automated systems that are cost effective and meet user requirements
Plan and execute unit, integration and user acceptance testing
May lead cross-functional linked teams to address business or systems issues.
Support data conversions; local system rollouts; exercise any required project management and execute all work in alignment with the company's systems plans.
Must be detailed oriented with a strong work ethic. A strategic and analytical thinker with strong communication skills, the ability to self-manage, multitask, prioritize, and work across teams is critical.
* Bachelor s Degree preferred
* SFDC Admin certification or demonstrable experience with SFDC
* Experience with custom or standard Oracle eBusiness Suite application
* A minimum of 7 years working on professional project teams
* Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, flowcharting tools)
* Proficient in Rally or other agile management tool
* Strong organizational skills
* Knowledge or experience with back office processes including order management, product distribution, and contract automation and management
* Travel requirements less than 10%.
* No direct management responsibilities.
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.
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Employer's Job# 25191
Please visit job URL for more information about this opening and to view EOE statement.
Supervisory Experience Required
Additional Pay Details
Dependent on Experience
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Computer Systems Analysts
Minimum Experience and Education
7 yrs 0 mos
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Lead Business System Analyst
Job Posting Number
State Agency Name
BMC SOFTWARE INC
Job Closing Date
Apr 19, 2019
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