Lead Analyst

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General Information

Job Posting ID 3677255 Creation Date Apr 01, 2019
Employer Posting No --- Closing Date May 01, 2019
Job Site Address DENTON, Texas 76207 Employer Type Private Sector
Openings 1

Job Description

Job Description

Tetra Pak Global Information Management Americas, Inc is seeking a Lead Analyst to join our team in Denton, Texas.

Responsibilities

Responsible for operating system deployment, troubleshooting/correcting operating system problems, testing new technology compatibility with our environment and supporting hardware issues related to client equipment (desktops, laptops, monitors and projectors).
Set tactical objectives that have direct impact on the achievement of results.
Identify, define and develop solutions to complex issues and problems.
Deliver stable, efficient Operation System Deployment (OSD) solution for PCs and Macs.
Explore new and emerging OSD technologies and tools, while supporting current and legacy solutions.
Engage client hardware team to validate and document OS deployment solution on Tetra Pak client hardware and to manage OSD task sequence lifecycle.
Deliver Global Asset Management Service according to Service Descriptions, Team Objectives and within defined Service Level Agreements (SLAs).
Ensure incident resolution according to established SLAs.
Complete activities within the Service as assigned by the Service Lead.
Up to 10% travel required.

Job Requirements

Employer requires a Bachelor's degree in Information Technology, Information Science, Engineering, or related field, and 10 years of relevant experience. Alternatively, the employer will also accept 9 months to replace each year of a formal degree program (i.e. 3 years related experience in place of 4-year Bachelor degree).

Work experience must have included:
o Experience with Microsoft Operation Systems Deployment Solutions;
o Experience with issue resolution, ITIL Service Delivery methodology;
o Experience with active directory GPO/GPP configuration;
o Experience with VMWare Horizon Suite, Hyper-V, App-V, and Remote Apps;
o Experience with Custom OS Deployment using HTA, MDT, SCCM, together with powershell scripts;
o Experience deploying computers using Adaptiva OneSite and Parallels for Mac; and
o Experience working in Lean IT environment.

Additional:

Work Location: 3300 Airport Rd, Denton, TX 76207.
Travel required: Up to 10% travel required.
To submit resume, visit https://www.tetrapak.com/ and search for the Lead Analyst.
Supervisory Experience Required No
Shift Days (First) Duration Regular
Workweek Full Time
Veterans Only No
Federal Contractor No
Eagle Ford Shale Job No
Is this job related to Hurricane Harvey Clean-up/Restoration? No

Job Requirements

Occupation Computer Systems Analysts
Minimum Experience and Education 10 yrs   0 mos and Bachelors Degree
- OR -
10 yrs   0 mos and Bachelors Degree


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Job Title Lead Analyst
The employer did not provide an internal job posting number. Please locate this number on their web site and enter it here: Job Posting Number.
State Agency Name TETRA PAK GIM AMERICAS
Job Closing Date May 1, 2019
Open Until Filled No

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