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Job Posting ID
Apr 01, 2019
Employer Posting No
May 03, 2019
Job Site Address
DENTON, Texas 76207
Tetra Pak Global Information Management Americas, Inc is seeking a Lead Analyst to join our team in Denton, Texas.
• Responsible for operating system deployment, troubleshooting/correcting operating system problems, testing new technology compatibility with our environment and supporting hardware issues related to client equipment (desktops, laptops, monitors and projectors).
• Set tactical objectives that have direct impact on the achievement of results.
• Identify, define and develop solutions to complex issues and problems.
• Deliver stable, efficient Operation System Deployment (OSD) solution for PCs and Macs.
• Explore new and emerging OSD technologies and tools, while supporting current and legacy solutions.
• Engage client hardware team to validate and document OS deployment solution on Tetra Pak client hardware and to manage OSD task sequence lifecycle.
• Deliver Global Asset Management Service according to Service Descriptions, Team Objectives and within defined Service Level Agreements (SLAs).
• Ensure incident resolution according to established SLAs.
• Complete activities within the Service as assigned by the Service Lead.
• Up to 10% travel required.
• Employer requires a Bachelor's degree in Information Technology, Information Science, Engineering, or related field, and 10 years of relevant experience. Alternatively, the employer will also accept 9 months to replace each year of a formal degree program (i.e. 3 years related experience in place of 4-year Bachelor degree).
• Work experience must have included:
o Experience with Microsoft Operation Systems Deployment Solutions;
o Experience with issue resolution, ITIL Service Delivery methodology;
o Experience with active directory GPO/GPP configuration;
o Experience with VMWare Horizon Suite, Hyper-V, App-V, and Remote Apps;
o Experience with Custom OS Deployment using HTA, MDT, SCCM, together with powershell scripts;
o Experience deploying computers using Adaptiva OneSite and Parallels for Mac; and
o Experience working in Lean IT environment.
• Work Location: 3300 Airport Rd, Denton, TX 76207.
• Travel required: Up to 10% travel required.
• To submit resume, visit https://www.tetrapak.com/ and search for the Lead Analyst.
Supervisory Experience Required
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Computer Systems Analysts
Minimum Experience and Education
10 yrs 0 mos
- OR -
10 yrs 0 mos
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Job Posting Number
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State Agency Name
TETRA PAK GIM AMERICAS
Job Closing Date
May 3, 2019
Open Until Filled
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